PRODUCT DESCRIPTION

• Loreal Professionnel Série Expert Chroma Crème Purple Shampoo 500ml has the ability to neutralize certain unwanted undertones especially from blonde to platinum blonde hair.
• In this case, this shampoo ends up not only washing the hair and scalp, but also neutralizing yellowish tones.
• It is perfectly normal for newly dyed hair to lose some of its primary pigments after washing.
• Consequently, it is also normal for some undertones to appear on the surface of the hair. Therefore, this shampoo has a purple pigmentation that ends up offsetting this loss of color.
• At the same time, this shampoo is essential for maintaining the natural color of the hair, avoiding changes in undertones, particularly with sun exposure.

Shipping & Return  

Shipping & Return

x

• Our Returns and Replacement Policy is applicable only if the received items are damaged or wrongly delivered.
• Claims must be submitted within 3-5 days of the delivery date, accompanied by picture proof of the parcel's condition.
• The claimed item must remain unsealed, unopened, unused, and in its original packaging and condition. The original invoice is required for exchange.
• Replacement items will only be eligible for claims received in our warehouse within 15 days of the delivery date.
• Once the return is received and evaluated by our quality assurance department, a replacement/coupon will be issued upon successful assessment of the product's condition.
• Customers are responsible for the items being returned until they reach our warehouse, so they should be properly packed to prevent any delivery damage.
• Requests for replacement due to a change of mind, shade preference, or product choice are not encouraged.
• We do not offer cash refunds; instead, we will issue a coupon for your next purchase.
• Items purchased from our online store cannot be returned or exchanged at retail/offline stores, and vice versa.
• Contact our Customer Care center by sending us Invoice and images of the defected product at care@rios.pk or Call / Whats app at +92 335 1118890